Sextoys.co.uk

Ten good reasons why sextoys.co.uk is different from most Internet sex shops.
Your satisfaction is our guarantee!

1. Free delivery
   • Free 1^st class recorded delivery on orders over £35. (more info)
   • Free next day delivery on orders over £70, buy today, play tomorrow. (more info)
2. Free Gifts
   • Great selection of free gifts on orders over £50. (more info)
3. UK price checker system
   • Our system constantly compares our prices against that of our competitors.
   • Find the same product in stock at another UK store and we will look into matching the price.
     *See terms of price checker
4. Fully stocked warehouse
   • We do not operate a backorder system, if it’s not in stock, we won’t sell it.
   • Stock levels of every product are displayed in store for your information.
5. Shop with confidence
   • Sextoys.co.uk is operated by Net 1on1 Ltd – one of the UK’s biggest and most established adult businesses.
   • Payments on your card/bank statement are displayed as net1on1.com giving no indication of the nature of your purchase.
6. Discreet, fast and secure service
   • ALL sextoys.co.uk orders are shipped to you in plain packaging (more info).
   • We endeavour to ship all orders the same day, if placed before 4pm (UK time) Monday to Friday (excluding bank holidays).
   • Sextoys.co.uk employs Securetrading (approved payment processor for Lloydstsb) to process all online transactions.
7. No quibble returns policy
   • If for any reason you are not happy with your purchase you may return unused and unopened products within 14 days for a full refund (less P&P).
   • You may exchange unused and unopened products within 30 days for alternative items (additional postage charges may be incurred).
8. Fault warranty on all goods
   • We offer a 90 day fault warranty on all goods sold at sextoys.co.uk
   • Freepost returns address for faulty items, call our office for details.
9. Online order tracking
   • Track the progress/status of your order using the online tracking code supplied by email.
   • Royal Mail and Parcel Force tracking numbers supplied on request.
10. We listen to our customers
    • Without you we are nothing – please continue to submit your requests, large or small via our online FEEDBACK FORM.

Thank you for taking the time to read this page. If there is anything you are unsure about, or if you have any comments or suggestions please give us a call on 0800 310 1323 (Freephone) and one of our customer support staff will be happy to assist you.