Nine good reasons why sextoys.co.uk is different from most Internet sex shops.
Your satisfaction is our guarantee!

1. Free delivery
   • FREE delivery on all orders (more info)
   • FREE 1^st class recorded delivery on orders over £30 (more info)
   • FREE next day delivery on orders over £50 (more info)
   
2. Member Community
   • Join our community to receive the following benefits!
   • Create your own profile with avatar and short bio and make it public to other members if you so wish!
   • Chat in our forums about the latest and greatest sex toys or simply interact with like minded people
   • Gain access to easy to use order tracking and history.
   • Qualify for quick check out (pre - filled addresses).
   • Receive our newsletter informing you of fantastic special offers and new products.
   • Create your own wish list. People can send products direct to your door without even knowing your address!
   
3. UK price match system
   • Our system constantly compares our prices against that of our competitors.
   • If you find the same product cheaper at another UK store we will beat that price. Look out for the red price match button on every product.
     *See Price Match terms and conditions
   
4. Fully stocked warehouse
   • We do not operate a backorder system, if it's not in stock, we won't sell it.
   • Stock status of every product is displayed in store for your information.
   
5. Discreet, fast and secure service - shop with confidence
   • Sextoys.co.uk is operated by Net 1on1 Ltd - one of the UK's biggest and most established adult businesses.
   • Sextoys.co.uk employs Securetrading (approved payment processor for Lloydstsb) to process all online transactions. (more info)
   • ALL sextoys.co.uk orders are shipped to you in plain packaging (more info).
   • Payments on your card/bank statement are displayed as net1on1.com giving no indication of the nature of your purchase.
   • We endeavour to ship all orders the same day, if placed before 4pm (UK time) Monday to Friday (excluding bank holidays).
   
6. No quibble returns policy and Fault warranty on all goods
   • If for any reason you are not happy with your purchase you may return unused and unopened products within 30 days for a full refund. (more info)
   • We offer a 12 month fault warranty on all goods sold at sextoys.co.uk.
   • Freepost returns address for faulty items. (more info)
   
7. Caring for the enviroment
   • At sextoys.co.uk HQ, we are always looking at ways to be green. (more info)
   
8. Online order tracking
   • Track the progress/status of your order using the online tracking code supplied by email.
   • Royal Mail and Parcel Force tracking numbers supplied when your order is shipped. (more info)
   
9. We listen to our customers
   • Without you we are nothing - please continue to submit your requests, large or small via our online FEEDBACK FORM.
   

Thank you for taking the time to read this page. If there is anything you are unsure about, or if you have any comments or suggestions please give us a call on 08000 69 69 00 (Freephone) and one of our customer support staff will be happy to assist you.

* Subject to terms and conditions.